Over IP


Voice Over Ip

We can provide you with a manageable and reliable service for your full phone solution. We partner with top suppliers to ensure you have a solid VoIP platform. (Voice-over-IP). 

VoIP is a technology that allows voice calls to be made using your existing internet connection rather than the traditional method of using dedicated phone lines. This makes the whole solution a lot more effective, integratable and flexible.

Most offices will now use VoIP over traditional phone lines because of the huge benefits it brings. 

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Voip Services

Do I need a good internet line for this to work?

You do need an internet connection to make & receive calls with VoIP. However, on the whole, in this day and age, internet connections are more reliable than ever, and total outages are rare.

There are a number of benefits in using VoIP services over dedicated lines.

• You can handle more than one call simultaneously without needing to pay for additional phone lines for each incoming call.
• You are not tied to a specific location because you can simply take your phone anywhere with an internet connection.
• Costs are much cheaper because the actual calls can travel over the internet rather than the most expensive public telephone system.
• You can easily scale up to add new phones to your system without the need for any changes to your physical installation.

Making and receiving calls using a VoIP solution

VoIP provides you with two main ways to make & receive calls – you can either have a physical hardware phone or you can use a software-based phone on your computer or mobile. Dial 9 is fully compatible with both ways and the choice of which to use will depend on your circumstances.

Hardware VoIP phones

If you find yourself at a desk, a physical phone might be best for you. These phones just plug into your existing internet router (or network switch) and connect to the service themselves. They work just like any normal phone and are convenient for many office and home workers. If you buy a phone from us, we can also ship it out to you pre-configured and ready to go – just plug it in and you will be ready to go.

Software VoIP phones

If you are looking to receive calls in multiple places, a software app will likely be one of the best options for you. There are a variety of free VoIP apps available for computers & mobiles. You will just need a wifi or 4G data connection to make & receive calls wherever you are. We recommend a free app for this!